Performs administrative support duties at the department level. May relieve department head of routine administrative details. Arranges meetings and conferences, composes correspondence independently, researches and organizes information for reports. Job Responsibilities
ESSENTIAL JOB FUNCTIONS:
Assists public, by telephone or in person, with questions requiring knowledge of department programs, policies, and procedures. Screens calls with tact and courtesy.
Interacts in a professional and respectful manner with City staff, officials, other agencies, and the public
Initiates and composes correspondence and memoranda, often of a technical or confidential nature, using office and word processing equipment. Routes and answers routine correspondence not requiring the Department Head's attention.
Consults and reviews correspondence prepared by others for Department Head's signature.
Makes and confirms travel arrangements; prepares travel itinerary and support documentation for trips
Schedules and attends various meetings; coordinates and conducts special meetings or events; takes minutes at meetings or transcribes dictation.
Updates department website as needed and posts agendas and meeting minutes.
Assist with organizing and maintaining a filing system of entry records
Perform additional related duties as assigned
Knowledge, Skills and Abilities