Bilingual Healthcare CSR

Published
October 31, 2020
Location
Indianapolis, IN
Category
Job Type

Description

Aerotek is hiring Bilingual (English & Spanish) Call Center Representatives for a healthcare company in Indianapolis!

***Must be available to work M-F 11am-8pm

Duties:

This department handles all inbound calls from patients that are inquiring about their bills. Patients could be asking questions such as:
-How much was the procedure or service I received?
-Why was the discount not posted correctly on my bill?
-Why was I overcharged for this procedure?
-Why did I not receive my refund?
-They are reading and interpreting EOB's (explanation of benefits) to patients.
Candidates receive about 30-40 calls a day.

Requirements:

  • Fluent in English & Spanish
  • 2+ years of recent call center experience
  • Excellent job history
  • Strong communication skills

Please apply directly to posting for consideration.

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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