Candidates for Senior Customer Service Representative II-Mortgages

z SofTech Solutions
Published
September 14, 2020
Location
Indianapolis, IN
Category
Job Type

Description

1.Respond to inbound calls, emails, and voice mails. Warm transfer calls that cannot be resolved to the applicable Homeownership Center (HOC). Utilize a web-based knowledge database to answer policy questions and general questions from the lending industry on FHA mortgage programs. Enter accurate and detailed information in a Customer Relationship Management application summarizing caller contact...

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