Client/Customer Support Assistant

IMMEDIATE HIRE
Published
September 6, 2019
Location
Indianapolis, IN
Job Type

Description

We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information.

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

Responsibilities:

  • Provide information about the products and services
  • Troubleshoot and resolve event issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
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