July 30, 2020
Indianapolis, IN
Job Type


Job Description Summary


Essential Duties and Responsibilities:
- Provide administrative/clerical support to customer service, modification, order entry, and National Medical Support Notice units and assigned staff.
- Provide customer service relief in the call center during lunches and breaks and in times of high call volume.
- Data enter and input all orders, incoming mail, and correspondence into system on a daily basis.
- Ensure completion of all priority referrals.
- Screen referrals for arrears calculation to determine which referrals should be processed.
- Assign identified cases to a pending status be worked.
- Create files based on appropriate referrals and maintain an organized filing system for information while in the data gathering and order entry process.
- Gather all necessary information screens and recipient ledgers.
- Fill requests for support orders through accessing microfiche and maintain organization of all support order microfiche.

Minimum Requirements:
- High school diploma with 0 - 2 years of experience.

MAXIMUS Introduction

Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit


EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Drop files here browse files ...

Related Jobs

Patrol Officer Senior   Indianapolis, IN new
August 8, 2020
Dental Case Manager/Field Instructor   Indianapolis, IN new
August 7, 2020
Billing Coordinator   Indianapolis, IN new
August 7, 2020
Clinical Education Nurse - LPN   Indianapolis, IN new
August 6, 2020
August 4, 2020