We are looking for a dedicated, full-time hard working inside sales/customer service representative who will thrive in a fast paced environment.
This individual should ideally have previous customer service experience, be self-motivated, possess excellent negotiation and interpersonal skills and strengthen existing customer relationships.
- Answering all incoming calls.
- Receiving and processing all fax and email messages.
- Generating quotes.
- Troubleshooting and resolving all customer issues.
- Work directly with sales managers and representatives to implement the customer service portion of operations.
- Provide a high level of customer service by developing and maintaining a strong relationship with customers’ front line personnel.
- Advise customers on payment terms.
- Arrange for pick up freight from the shippers location.
- Shipment track & tracing .