Customer Service Associate

LadyConnect Llc
Published
October 31, 2020
Location
Atlanta, GA
Category
Job Type

Description






We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities: Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

 Ability to prioritize and multitask

Positive and professional demeanor

 Excellent written and verbal communication skills

Client Certification Fees Required

Must pass a background check and drug test

Job Type: Contract Salary: $9.00 to $13.00 /hour


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