Customer Service Representative

September 11, 2019
Indianapolis, IN
Job Type


Our client is looking to add three full time Customer Service Representatives in their Claims Department.


  • Successfully communicate to customer and providers the status of claim which processed.
  • Educate customers on the differences between co insurance payments and deductibles.
  • Carefully determine to providers which medical procedures required pre authorizations.
  • Effectively resolve crisis with insurance claims with both the customer and the provider.
  • Successfully answer between 20 to 45 telephone calls per day.

Hours: M-F 8:00am-5:00pm


  • Must have at least 1 year of experience in a health care call center environment
  • Claims, billing, EOB's (Preferred)

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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