Hiring- 100% Remote- Permanent Licensed Health Insurance Customer Service Agents to start immediately.
Compensation: $18.00 - $21.00
MUST BE LICENSED HEALTH AND LIFE INSURANCE AGENT
We are immediately hiring full time (Direct Placement) customer service / sales minded individuals that have a passion to assess customers healthcare needs and build a comprehensive plan benefit option.
You will be offered a competitive hourly between $18-21/hour. This is great career opportunity for you at a growing organization.
Job Description Customer Service Representative:
- Handle and carefully respond to all inbound and outbound customer inquiries
- Provide excellent customer service through active listening
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
- Appropriately communicate with customers, exercising retention efforts if needed
- Identify customers who are comparison-shopping and inquiring about contract terms
- Assisting the customer with the correct price plan
- Handle sensitive situations surrounding healthcare needs, education, and prevention planning