Customer Service Representative / Licensed Agent

Balance Staffing
Published
October 16, 2020
Location
Atlanta, GA
Category
Job Type

Description

Hiring- 100% Remote- Permanent Licensed Health Insurance Customer Service Agents to start immediately. 

Compensation: $18.00 - $21.00

MUST BE LICENSED HEALTH AND LIFE INSURANCE AGENT

We are immediately hiring full time (Direct Placement) customer service / sales minded individuals that have a passion to assess customers healthcare needs and build a comprehensive plan benefit option.

You will be offered a competitive hourly between $18-21/hour. This is great career opportunity for you at a growing organization.

 

Job Description Customer Service Representative:

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers, exercising retention efforts if needed
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price plan
  • Handle sensitive situations surrounding healthcare needs, education, and prevention planning
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