Customer Service Specialist – Call Center

CFA Staffing, Inc
Published
June 24, 2020
Location
Plainfield, IN
Category
Job Type

Description

Job Description

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Will train and begin the assignment virtually

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