Dental Assistant (Front Desk)

Indiana University
April 18, 2021
Indianapolis, IN
Job Type




Department Information

The Dental Faculty Practice is a general dentistry and multispecialty office staffed by licensed dentists who are full-time faculty members at the IU School of Dentistry. We're located in downtown Indianapolis at the school's Fritts Clinical Care Center.

Job Summary

Provide chair side assistance to faculty and/or licensed dental staff in providing dental care for patients of the Faculty Practice in the IU School of Dentistry. This includes assisting with chair side, laboratory and x-ray procedures. Check patients in and out the clinic and schedule appointments.

Primary Duties and Responsibilities

Dental Assisting Duties:

- Assist with patient care to include setting up instruments, supplies and materials for necessary procedures. Provide chair side assistance by passing instruments and supporting direct patient care as indicated by procedure.

- Comply with infection control procedures by stripping, disinfecting and bagging unit after patient care provided.

- Enter findings and procedure information in patient chart as directed by faculty. Review chart entries to ensure proper information entered and assist faculty with entering treatment plans into charting system.

- Mix materials for use by faculty. Inventory and restock supplies (all) and instruments. Other duties associated with clinic operations.

Office Administrative Duties:

- Check patients in and out of the clinic. Assist patients with reviewing and electronically signing axium forms including proposed treatment plans, medical consults, HIPAA and consent forms and record releases. Collect insurance information and payments. Provide patients with an estimated cost of procedures and the estimated number of appointments that may be required in order to complete treatment. Schedule returning appointments.

- Schedule appointments by phone or in person and confirm appointments. Answer multiple phone lines, take messages, and return calls from voice mail. Coordinate appointments to allow for effective treatment and patient care. Manage recall list and call all patients who need appointments or who have missed appointments. Communicate with outside dental offices and new patients concerning patient referrals and scheduling.

Required Qualifications

High school diploma or GED with completion of a dental assisting training program OR six months of dental assisting experience.

Radiology licensure.

Possesses strong technical aptitude. Demonstrated customer service skills. Strong communication and listening skills. Ability to simultaneously handle multiple priorities. High level of accuracy, even under pressure. Ability to work in a safe and efficient manner. Demonstrated customer service skills. Performs work independently with minimal supervision. Possesses strong technical aptitude. Strong communication and listening skills. Articulate and responsive to colleagues. Demonstrates a high commitment to quality. Effective interpersonal communication skills.

Preferred Qualifications

Certified Dental Assistant. Axium experience.

Working Conditions / Demands

This role requires sedentary work as well as extended durations of moving about the workplace. It requires the ability to move objects and equipment weighing up to 25 pounds, and the ability to discern between various objects and devices and to position patients. Ability to work in confined areas around dental units and in dirty and clean instrument rooms. Regular attendance is required. Up-to-date immunizations and annual TB test required.The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IUPUI campus

Indianapolis, Indiana

Job Classification

Career Level: Foundational

FLSA: Nonexempt

Job Function: Health Services

Job Family: Dentistry
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Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

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