Desktop Solution Engineer

Vaco Technology
October 5, 2020
Fishers, IN
Job Type


Vaco Technology (A Talent Solutions Firm) has a contract to perm Sr. Desktop Solution Engineer opportunity located on the northeast side of Indianapolis.

This position is not eligible for C2C or sponsorship

Position Description:

Manage and administer Enterprise devices via Microsoft Endpoint Manager.

Create/maintain Operating System images & automated deployment methodology (Windows Autopilot).

Create automated software and solutions packages for deployment to Enterprise devices.

Manage and oversee monthly Windows Security Patch deployment and mass software update/deployment efforts to Enterprise devices.

Generate and manage various reports as requested.

Virtual Desktop deployment and administration.

Zero/Thin Client deployment and administration.

Perform routine environmental assessment exercises and ensure the continued enhancement/modernization of client's end user computing environment.

Participate in Major Incident response activities; ensure timely remediation of outage(s), perform root cause analysis, and develop/implement long-term solution to mitigate future risk.

Research complex technical problems and identify, implement, and communicate technical fixes.

Function as a resource for projects, including new hardware/software solution introduction, Windows/Office365 upgrades, and other technology advancement initiatives.

Partner with the Security team to engineer solutions for end user device security.

Function as technical escalation point for large scale or aging end-user problems.

Functions as a third line of support after all tiered resources have been exhausted.


5+ years of experience in end user device engineering.

5+ years of experience with device/System Center Management tools.

Professional Certifications desired (Microsoft Modern Desktop Administrator, MSCE, AWS Solutions Architect, Network+, A+, etc.).

Experience with Modern Device Management (MDM) tools, including Windows Autopilot and Microsoft Endpoint Manager.

Experience with deployment and administration of virtual desktop solutions, including Amazon Workspaces, Hyper-V, VMWare, and Windows Virtual Desktop.

Experience with environmental management and administration via Azure Active Directory.

Expert troubleshooting skills surrounding complex technical end user device issues in large distributed environment.

Expert understanding of Windows 10 Operating System, including build updates, Microsoft Security Patching process, Microsoft Group Policy administration in a client/server environment and Windows Registry architecture.

Advanced knowledge of various scripting methodologies (PowerShell, SQL, AWS CLI, Python, etc.).

Advanced understanding of Microsoft Office 365 product deployment/administration.

Strong Microsoft Office365 application suite usage skillset, including Teams, Visio, and SharePoint.

Fluent in usage and administration of multiple Operating Systems (Windows 10, Windows Server, Mac OS X, Linux, etc.).

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