Help Desk Analyst I

Robert Half
Published
October 18, 2020
Location
Brownsburg, IN
Category
Job Type

Description

Ref ID: 01400-0011585540

Classification: Help Desk Analyst I

Compensation: $15.20 to $17.60 hourly

Robert Half Technology has an urgent need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Brownsburg, Indiana area and is a long-term temporary opportunity.

What you get to do every day

- Independently investigate and implement solutions to technical issues

- Pinpoint recurring technical issues and present solutions to address the root of the problems

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

- Solve technical help tickets submitted via phone, email, and walk-ups

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