Job # : 150661
Title : IT Helpdesk
Location : Indianapolis, IN.
Salary Range : Up to $15.50/hr.
Position : IT
Diverse Tech Staffing is assisting our client in Indianapolis in their search for a IT Helpdesk Role for the internal Call Center servicing customers statewide. The successful candidate will be able to take user issues over the phone and provide basic troubleshooting and support using a ticketing system.
This is a contract to hire opportunity with an expected hourly rate of up to $15.50/hr W2. IND2
Specializing in IT, engineering, and manufacturing, Diverse Tech Staffing meets the demands of our career-minded candidates with an exceptional full-service approach while connecting employers with the candidates they need to meet their business objectives and manage their processes. That’s why top performers and growing companies continue to partner with us.
- Technicians will be required to provide phone and queue support and perform primary trouble-shooting for all in-coming calls and tickets relating to; active directory and voice mail passwords, as well as network and telecommunications issues. Trouble-shooting includes but is not limited to remoting into customer’s machine.
- Create trouble tickets for all phone calls received relating to active directory and voice mail passwords, as well as network and telecommunications issues.
- Maintain documentation relating to active directory and voice mail passwords, as well as network and telecommunications issues.
- Other duties as assigned.
Apply online today! Submit your resume with salary requirements to [Click Here to Email Your Resumé] Job Order ID: 150661
- 1+ years of IT Help Desk/Call Center experience
- General understanding of Windows Operating Systems, Active Directory, password resets and network troubleshooting
Diverse Staffing is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. IND2
Job Type : Temporary
Post Date : 04/23/2020