Maintenance Supervisor

The Justus Companies
May 15, 2020
Carmel, IN
Job Type


JOB TITLE:  Maintenance Supervisor
REPORTS TO: Executive Director 
CONSULTANT:  Regional Maintenance Director
SUMMARY DESCRIPTION:  Under the direction of the Executive Director, Corporate Executive Staff, and working with Team Leaders,  and other staff members is responsible for coordinating and supervising the work of employees in the general maintenance and upkeep of buildings, grounds and equipment.  Responsible for maintaining electrical, plumbing, mechanical and all related systems including security and safety systems either in place or assists with the development of new systems.  The Maintenance Supervisor will perform the work of employees and other duties required as defined by management.
JOB STATUS:  Full time, Exempt
HOURS: 40+ Hours, occasional weekends and evenings, on call
SUPERVISORY RESPONSIBILITIES:  Oversight of maintenance staff
Team Leadership
  • Supports the mission, vision, philosophies, policies, and goals of the organization.
  • Be thoroughly familiar with all community policies and procedures; implement them as written
  • Maintains a close working relationship with the Executive Director and other department leaders.
  • Makes decisions and leads maintenance team.
  • Maintains good interpersonal relationships with his or her team, administration, resident, family members, other customers, department leaders and other staff members.
  • Works as part of a leadership team collaborating on many projects.
Maintenance Services
  • Supervises and assigns the work of maintenance technicians and inspects work for completeness.
  • Transfers maintenance technicians from one project to another as necessary.
  • Coordinates or installs, inspects repairs and maintains the heating, cooling and ventilation systems in all locations.
  • Working knowledge of boiler systems; ability to maintain system and troubleshoot leaks.
  • Assist in monitoring all work being performed by outside vendors or contractors including the scheduling of new carpet, tile, painting, and carpet cleans and all other outside vendor needs.
  • Make regular rounds of community to ascertain work needed or the completion of work to set standards.
Maintenance Vendor Relations and Ordering
  • Maintains inventory controls for cost effective operations in an effort to maintain cost effective operations.
  • Determines material, equipment and supplies to be used and/or purchased.
Sanitation and Operation of Maintenance Department
  • Continuously observe the environment for conditions of cleanliness, sanitation, safety, and overall appearance, and report any adverse findings to the appropriate staff member for further action.
  • Ensure proper operation and maintenance of the Maintenance equipment.
  • Maintain safety and sanitation standards that meet or exceed regulations.
  • Provide assistance with snow and ice removal to include before and after hours, weekends, and holidays.
  • Carry the backup on-call cell phone as required for on-call maintenance.
Education and Committees
  • Participate in in-service education and staff orientation.
  • Attend professional meetings and seminars as dictated by community needs and prepare a summary of such programs.
  • Participate in community committees as requested.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience
  • H.S. Diploma or GED preferred
  • Minimum of 2 years of experience in general maintenance or other maintenance responsibilities that would include the ability to recognize electrical, plumbing and mechanical malfunctions or equipment failures is required.
  • Formal training in related fields will substitute on a year-for-year basis.
  • A valid driver’s license is required and in compliance with Indiana state law requiring automobile insurance
  • Experience working with older adults preferred
Required Skills
  • Special technical knowledge of the techniques and procedures of HVAC systems, appliances, and other equipment used in apartment management.  
  • Ability to understand complex written and oral instructions and other communications.
  • Ability to follow established company policies as outlined in the employee handbook.
  • Understanding of OSHA guidelines and occupational hazards.
  • Understanding the corresponding safety precautions necessary for the safe performance of assigned duties.
  • Good problem solving skills and ability to develop conceptual alternatives
  • Able to effectively communicate both verbally and in writing
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Strong negotiation skills and understanding of vendor relations including quotation and ordering processes
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Strong morals and ethics, along with a commitment to staff and resident privacy
  • Ability to provide basic hand tools.
Physical Requirements
  • Ordinary ambulation skills sufficient to visit various buildings multiple times per day.
  • Able to stand, walk and manipulate (life, carry, move) light to medium weights of 10-50 pounds.
  • Ability to lift up to 50 pounds and to exert up to 100 pounds of force occasionally, and or 10 to 20 pounds of force on a regular basis.
  • Stand and walk intermittently throughout the working day, as well as reach, stoop, bend, lift, carry and manipulate various items, supplies and equipment.
  • Good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
  • Ability to use a computer for email, ordering, record keeping and communication with other staff.
  • Ability to climb ladders, go on roofs, etc. to trouble shoot and assess.
The Justus Family of Companies rewards all full time associates with an extensive benefits package, including but not limited to
401k plan w/company contribution
Company Paid Life Insurance
Paid Time Off
Paid Holidays
Education Reimbursement Program
Employee Dining Program 

The Justus Companies prohibits discrimination against any applicant or staff member for employment with regard to race, color, gender identity, sex, sexual orientation, national origin, age, marital status, genetic information, disability or veteran status.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, recruiting, placement, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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