SPA Specialist – Scheduling (Iconnect)

Published
January 1, 2021
Location
Indianapolis, IN
Category
Job Type

Description

Description:

Responsible for scheduling patients' appointments.

Adheres to all policies for case scheduling.

Communicates to IU Health medical staff information for each scheduled appointment.

Auditing, reviewing and/or completing electronic documentation of patient and case information on time and with attention to detail.

Working quickly to meet deadlines while maintaining a high degree of quality.

Communicating effectively and efficiently with a variety of parties to include patients, peers and managers on a daily basis.

Exemplary representation of the core values of IU Health (purpose, excellence, compassion, team).

Skills:

customer service, data entry

Additional Skills & Qualifications:

Must Haves:

- 2+ years of recent call center experience

- Adaptable (for example; open to working different departments which they could be asked to do in some situations)

- Attention to detail with data entry

- Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis

- Ability to think quickly and react professionally

- Embodies the core values of IU Health (Purpose, Excellence, Compassion, and Team)

- Empathy skills

Nice to Have:

- Bachelor's Degree

Experience Level:

Intermediate Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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