Customer Service Rep needed for a fortune 500 wholesale distributor near you!!
Looking to start back in the work force from home but then migrate safely to the work place?? Then we have the job for you.
Positions will need to be able to report in person to either Grove City, OH or Plainfield, IN when return to site has been approved!! $16.00/hr on a temp to hire!
Answer incoming calls and emails from TMs. Research and provide information such as estimated time of arrival (ETA), customer history data, order tracking, delivery issues, proof of delivery, etc.
− Provide customer with order history information (i.e., item #, quantity, etc.) and pricing.
− Process orders (including new, cancellation or additions to current order), invoices, credits/returns and respond to customers’ inquiries.
− Enter and update vendor drop ship orders, including vendor manufacturer ID, cost of goods, color specifications, sizes, etc.
High School diploma or GED required
MINIMUM EXPERIENCE (YEARS & TYPE OF EXPERIENCE):
• 2 years’ Customer Service experience, including working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.).
• Call Center experience a plus.
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.