Educational Resources Coordinator

Indiana University
June 3, 2021
Indianapolis, IN
Job Type




Department Information

The Paul H. O'Neill School of Public and Environmental Affairs at IUPUI prepares students to address the issues of modern society in ways that more traditional schools overlook.

Founded in 1972, the O'Neill School was the first school to combine public management, policy, and administration with the environmental sciences. It remains the largest public policy and environmental studies school of its kind in the United States, with programs on both the IUPUI and IU Bloomington campuses .

Executive Education provides graduate-level executive education programs from the O'Neill School at IUPUI. These programs help employees earn graduate certificates and even an Executive MPA from Indiana University. Executive Education also provides custom leadership and management programs for national and local clients in health care, social work, transportation, nonprofits, federal government, criminal justice, and public safety.

Job Summary

Provide academic and faculty support for O'Neill's Executive Education program. Assist the Director and Assistant Director with activities of the academic and non-credit training programs. These activities would include coordinating: (1) faculty preparation for Executive Education courses, (2) preparation of presentation and instructional materials, and (3) facilitate social media networking among students and alumni, and post periodic content for Executive Education.

Faculty Support - Serve as primary point of contact for Executive Education faculty, to plan and execute all assigned credit and non-credit Executive Education programs. Prepare, and suggest revisions (as appropriate), to presentations and non-credit instructional materials and post materials to website. Address onsite issues that may arise with rooms and/or technology and offer exceptional customer service. Support faculty with developing and delivering synchronous and asynchronous virtual courses. Develop webinars and provide instructional design in course delivery.

Program Design and Delivery - Assist Director and Assistant Director with academic and program activities by coordinating and implementing activities related to the credit and non-credit programs. Develop and execute implementation plans for new programs and on-location programs.

Program Evaluation - Manage course evaluation process. Distribute evaluations and ensure students complete in a timely manner. Summarize feedback from programs to share with Director and Assistant Director. Assist in evaluating the effectiveness of the courses or trainings. Assist Director, and faculty with curriculum revisions, based on new developments in the topic area or feedback from participants. Develop and implement pre-and post-assessment tools.

Website and Marketing - Manage program materials webpage and develop student access to course handouts. Provide photos, announcements, and content suggestions to O'Neill marketing team for website and social media outreach. Continually monitor website and social media content and suggest and draft program updates, as appropriate.

General Team and Office Support - Work collaboratively with other program support and Executive Education staff to manage program resources in order to effectively plan and deliver programs. Assist with events related to academic and non-credit training programs. Provide back up for the Assistant Director as needed.

Required Qualifications

High school diploma or GED and four years in a related field.

Proficient communication skills. Maintains a high degree of professionalism. Demonstrated time management and priority setting skills. Demonstrates a high commitment to quality. Possesses flexibility to work in a fast paced, dynamic environment. Highly thorough and dependable. Possesses a high degree of initiative. Ability to build strong customer relationships.

Preferred Qualifications

Some college education. MS Office including Word, Excel, PowerPoint, Outlook. Canvas and virtual platforms experience. Strong interpersonal skills, remaining calm under pressure. Experience working with diverse groups. Ability to problem solve and make informed and evidence-based decisions.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Indianapolis, Indiana

Job Classification

Career Level: Mastery

FLSA: Nonexempt

Job Function: Educational Resources & Tech

Job Family: Educational Resources

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Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Beginning with the fall 2021 semester, all Indiana University students, faculty, and staff will be required to be fully vaccinated for COVID-19 as a condition of enrollment / employment. To learn more about this requirement, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

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